Refunds & Returns

14 Day Return Policy

If you change your mind after receiving your order, please let us know straight away using one of the below contact methods. You have 14 days from the date of receiving your order to make us aware or return your order. Any returned goods must be in a re-saleable condition. We can not accept back any opened items with the seal broken.

Call Us: 0161 848 7788.

Mon-Fri 9:00-16:00 (Except Bank Holidays)

Email: orders@nicohit.co.uk 

Please state or have your order number to hand when contacting us.

If you change your mind, you will be liable for any return postage cost.

Once you have informed us that you no longer would like your order you have 14 days to return it to us. We recommend that you return the order to us using a tracked courier service and keep proof that the order was sent back to us.

Please return goods to:

Vape Liquid Solutions

Unit 1 Oakwood Trading Estate,

9 Mode Wheel Road, Salford, Manchester. 

M5 5DQ.

We will make any refunds due to you as soon as possible and within 14 days of us receiving the goods back.

 

Faulty Items

In the unlikely event you receive a faulty item, please contact us as soon as possible at orders@nicohit.co.uk and send the product back to us within seven days of receiving the faulty item.

A note with the following information on should also be placed inside the package.

  • Order Number
  • Reason for Return
  • If you require a refund or exchange

Please return faulty items to: 

Vape Liquid Solutions T/A Nicohit

Unit 1 Oakwood Trading Estate,

9 Mode Wheel Road, Salford, Manchester.

M5 5DQ.

Once we have the item back, it shall be tested and we shall contact you in regards to the fault.

Should we find that the product has been misused then the warranty on the product will be void.

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