Delivery Information

DHL & Royal Mail:

We aim to dispatch all orders within one working day of receiving payment. Any orders placed Monday to Friday (excluding bank holidays) before 12pm will be dispatched the same working day. You will receive an email from us to say that your order has been dispatched and is on its way to you.

We use DHL & Royal Mail 24 services to ship all UK orders Monday to Friday. DHL & Royal Mail aim to deliver within 3 working days.

All orders will need to be signed for.

Royal Mail Delays:

Due to exceptional volumes of deliveries Royal Mail are experiencing delays of up to 7 working days. Please allow 7 working days before contacting us via email for non-delivery. 

 

Track your Royal Mail order here: https://www.royalmail.com/track-your-item#/

You will receive your tracking number via email. This can also be found by logging into your account.

An example of a Royal Mail tracking number is: XH545554533GB

Track your DHL order here: https://www.dhl.com/global-en/home/tracking.html

You will receive your tracking number via email. This can also be found by logging into your account.

An example of a DHL tracking number is: 12345678912345

 

If you have not received your parcel from the times advised above, please contact us via orders@nicohit.co.uk stating your order number.

 

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